Terms of service

PYNZ Terms of Service – Quick Summary

  • Using Our Site: By browsing or buying from PYNZ.com, you agree to our Terms of Service.
  • Eligibility: You must be of legal age in your region, or have permission from a
    parent/guardian.
  • Products & Sales: We may change prices, descriptions, or availability at any time. Colors may appear differently depending on your device.
  • Orders & Accounts: Keep your account details current. We may limit or cancel
    orders.
  • Returns & Exchanges: See our Return Policy for details on eligibility and process.
  • Prohibited Uses: No unlawful, harmful, or abusive activity is allowed on our site.
  • Safety Warning: PYNZ products must be used as directed. Supervise your dog,
    follow weight limits, and use only as recommended. By using our products, you
    accept all risks and release PYNZ LLC from liability (full legal terms below).
  • Liability Limit: To the fullest extent allowed by law, our liability is capped at $50 for claims related to product use.
  • Privacy: Your personal information is handled under our Privacy Policy.
  • Changes: We may update these Terms—continuing to use our site means you
    accept the changes.
  • Questions? Contact us at hello@PYNZ.com.

Full PYNZ Terms of Service

Overview

This website is operated by PYNZ. Throughout the site, the terms “we,” “us,” and “our” refer to PYNZ. We provide this website, including all information, tools, and services available, to you conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.

By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by these Terms of Service (“Terms”), including any additional terms, conditions, and policies referenced herein or available by hyperlink. These Terms apply to all users of the site, including without limitation browsers, vendors, customers, merchants, and contributors of content.

Please read these Terms carefully before accessing or using our website. If you do not agree to all the terms and conditions, you may not access the site or use our services.

Any new features or tools added to the store will also be subject to these Terms. We reserve the right to update or change these Terms at any time by posting updates to our website. Your continued use of the site after such changes constitutes acceptance of the updated Terms.

Our store is hosted on Shopify Inc., which provides us with the online e-commerce
platform to sell our products and services to you.

1 – Online Store Terms

By agreeing to these Terms, you confirm that you are at least the age of majority in your state or province of residence, or you have given consent for any minor dependents to use this site.

You may not use our products for any unlawful purpose or violate any laws in your
jurisdiction. You must not transmit any viruses, worms, or harmful code. Any breach of
these Terms may result in immediate termination of Services.

2 – General Conditions

We reserve the right to refuse service to anyone for any reason at any time. Your non-creditcard content may be transferred unencrypted across networks. Credit card details are always encrypted during transfer.

You agree not to reproduce, duplicate, copy, sell, or exploit any part of the Service without our express written permission.

3 – Accuracy, Completeness & Timeliness of Information

We are not responsible if information on this site is inaccurate, incomplete, or outdated. Content is provided for general information and should not be the sole basis for decisions. Historical information is provided for reference only and may not be current.

4 – Modifications to the Service & Prices

Prices are subject to change without notice. We may modify or discontinue the Service at any time without liability to you or any third party.

5 – Products or Services

Some products or services may be available exclusively online. They may have limited
quantities and are subject to return or exchange per our Return Policy.

We have made every effort to display product colors and images accurately, but we cannot guarantee your device’s display will be exact.

We may limit sales by region, customer, or order, and may change product descriptions or discontinue items at any time.

6 – Billing & Account Information

We reserve the right to refuse or limit orders, including multiple orders using the same
account, credit card, or address. If we change or cancel an order, we will attempt to notify you via the contact details provided.

You agree to provide accurate and current account information and to update it promptly as needed.

7 – Optional Tools

We may provide access to third-party tools “as is” without warranties. Any use of these
tools is at your own risk.

8 – Third-Party Links

Certain content, products, and services may include materials from third parties. We are not responsible for the content or accuracy of third-party websites.

9 – User Comments, Feedback & Submissions

If you send us comments, ideas, or submissions, you grant us the right to use them without restriction or compensation. You are responsible for ensuring your submissions do not violate any laws or third-party rights.

10 – Personal Information

Your submission of personal information is governed by our Privacy Policy.

11 – Errors, Inaccuracies & Omissions

We reserve the right to correct any errors or inaccuracies and to update information
without prior notice, including after you’ve placed an order.

12 – Prohibited Uses

You may not use the site or its content for unlawful purposes, to violate laws, to infringe on intellectual property rights, to harass or harm others, to spread malicious code, to collect personal data without consent, or to interfere with security features.

13 – Disclaimer of Warranties; Limitation of Liability

We do not guarantee uninterrupted, secure, or error-free service. Products and services are provided “as is” without warranties of any kind. To the fullest extent permitted by law, PYNZ shall not be liable for any damages arising from your use of the Service.

Product Warning – Attached to Sold Products and Included Here for Clarity:

Safety Info: For supervised use only. Not for aggressive dogs or strong pullers. Do not leave your dog unattended while leashed. Recommended Use: For dogs up to 35 lbs.

By using this product, you accept and assume all risk relating to its use and agree to the following:

PYNZ LLC and its members, managers, distributors, manufacturers, re-sellers, retailers,
attorneys, parent, subsidiaries, and affiliates are not liable, and you hereby hold them
harmless from any injury, death, or bodily injury to you, any family members, or the dog, as well as from damages, liabilities, and claims (including attorneys’ fees) resulting from any use of the product, including but not limited to misuse, exceeding weight limits, or failure to follow recommended guidelines. This includes, without limitation, any harm, death, or bodily injury to you, your family members, or the dog.

You acknowledge that PYNZ LLC does not provide and hereby disclaims any warranties relating to the product or its use, including any express or implied warranties of merchantability or fitness for a particular purpose. PYNZ LLC’s maximum total liability regarding the use of this product by you, your family members, or others shall be limited to direct damages not to exceed fifty dollars ($50) in the aggregate for all claims. PYNZ LLC shall not be liable for any incidental, consequential, exemplary, special, punitive, or lost profit damages arising in connection with this product or any other products, regardless of the form of action (whether in contract, tort, negligence, strict liability, or otherwise), even if advised of the possibility of such damages. You disclaim any rights to the foregoing on behalf of yourself and your family members.

14 – Indemnification

You agree to indemnify and hold harmless PYNZ, its affiliates, officers, employees, and
partners from any claims arising from your breach of these Terms or violation of laws.

15 – Severability

If any provision of these Terms is found unenforceable, the remaining provisions will remain in full effect.

16 – Termination

These Terms remain in effect unless terminated by you or us. We may terminate your
access at any time if you violate these Terms.

17 – Entire Agreement

These Terms, along with posted policies, constitute the full agreement between you and PYNZ regarding your use of the Service.

18 – Governing Law

These Terms are governed by and construed in accordance with the laws of the State of New Jersey, USA.

19 – Changes to Terms of Service

We may update these Terms at any time by posting changes on our site. Continued use of the site after changes constitutes acceptance of the new Terms.

20 – Reviews, Comments & Content

You may post content such as reviews or comments as long as it is lawful, non-threatening, non-defamatory, and free of harmful code. By posting, you grant PYNZ a license to use your
content in any media.
21 – Contact Information
Questions about these Terms of Service should be sent to hello@PYNZ.com.